Help › Running your store

Plan, usage and billing

For admins

See your plan and upgrade, what you used and what is left, pay invoices and see your billing history.

Three tabs under Settings, like in Shopify:

  • Plan - your current plan, what it includes, Upgrade, and every plan side by side (monthly or yearly).
  • Usage - what you used and what is left: orders dispatched this month (counted again from the 1st), people, couriers, sales channels and file storage. A bar turns amber at 80% and red when full.
  • Billing - the next invoice, your billing history with Pay, and the payments you sent.
Settings › Plan.
TipWhile the platform has not started charging, the Plan tab says "Free during launch": every feature works with no limits, and the plans shown are the ones that will apply later.

Free trial

New stores start with a free trial. During the trial you can switch plans freely. When it ends an invoice is created; pay it to keep going.

Paying an invoice

  1. Billing tab › press Pay next to the invoice.
  2. Choose how you paid (bank transfer, JazzCash, Easypaisa, Raast). The account details are shown.
  3. Send the payment, using the invoice number as the reference if you can.
  4. Enter the transaction ID and amount, attach the receipt, and press Send for approval.

The platform confirms it (usually within a working day) and you get an email.

If a payment is late

A notice shows how many days are left. Everything keeps working during those days. After that your store becomes read-only until the payment is approved. Nothing is deleted.

Limits

Plans can limit orders per month, people, couriers, sales channels, file storage and some features. Couriers or shops a plan does not include show a 🔒 with an Upgrade link in the Add list.

Who sees these tabs: people with "Plan & billing: view"; paying and changing the plan needs "Plan & billing: pay & change plan" (owners have both).