Every day, log what left the warehouse (Dispatched) and what came back (Return). It takes seconds with a barcode scanner.

1. If your store has more than one courier, pick the courier on top - or leave it on ✨ Auto.
2. Click into the Dispatched (or Return) box and scan each parcel. You can scan the order number or the courier's tracking number (the airway bill barcode) - each scan lands on its own line. You can also type, paste a list, or use the camera button.
3. Check the line under the box: how many valid orders, and coloured badges with how many go to each courier. Tidy up keeps only valid lines.
4. Change the date only when logging an earlier day; it defaults to today. For returns you can attach a photo of the return receipt.
5. Press Dispatched or Return. Each courier's parcels are saved as their own batch, so batch lists, downloads and claims stay per courier.

How the courier of a line is decided

1. A tracking number the tracker knows (from a booking or the order) - that order and its courier.
2. The courier switch, when it is not on Auto.
3. The order's booking, or the courier already stored on the order.
4. A courier's own order-number rule (for example "orders starting PX- are PostEx", set on that courier's setup page).
5. The city rule (Couriers by city) when the order's city is known.
6. Your default courier.

If you chose a courier but some lines clearly belong to another (their tracking number or booking says so), the tracker asks: use the courier they look like, or keep your choice for all. Nothing is saved until you choose.

Batches logged before couriers existed show Not set under Uploaded Files & Batches; press Set to give them their courier. What counts as a valid order number is set in Order rules.