Help › Booking couriers

Couriers & cities

For admins

Choose which courier is pre-selected for which city, list restricted cities and set tracking links.

Settings › Couriers & cities decides which courier the Book page fills in for every order.

Tracking links at the top, then one card per courier.

Rules per courier

  • only these cities - for example TCS: only Karachi, Hyderabad.
  • all cities except these - for example PostEx: everywhere except Karachi and Hyderabad.
  • nothing - never suggested.

Add cities from the list or paste several separated by commas. When a city is on an "only" list and also covered by an "all except" courier, the "only" courier wins. The counters show how many cities each courier gets and how many are not covered; when you save with uncovered cities, a window lists them so nothing is forgotten by accident.

Restricted cities

Cities you do not ship to (or only with care). Orders there are greyed with ⚠ on the Book page; the person booking can tick "ignore this warning" to book anyway.

Try a city

Type a city to see which courier it gets.

Tracking links

Each courier's link prefix turns tracking numbers into clickable links in lists, claims and Shopify. The tracking number is added at the end.

TipThe city list is PostEx's list of delivery cities. Press Refresh city list after PostEx adds cities.