Help › Platform (owner)

Plans, payments and billing

For the platform owner

For platform owners: create plans, switch billing on, approve payments and set special deals.

Plans (console › Plans)

Press + New plan: name, prices per month and year, free trial days, limits (orders a month, people; 0 = no limit), included features and visibility. Public plans appear on the pricing page and in every store's Billing page; hidden plans are for deals you set on a store by hand; retired plans stay with their stores but nobody new can choose them.

Switching billing on

  1. Create at least one public plan.
  2. Choose the plan new stores start on, the grace days after a missed payment, and fill in where stores send their payments (bank account, JazzCash, Easypaisa, Raast).
  3. Tick Billing is on and save. Every existing store starts its free trial now; the original store is always complimentary.
  4. Add the daily cron command shown there in Hostinger (Advanced › Cron Jobs) for renewal invoices and reminders. Billing emails go out with the original store's email settings.

Approving payments (console › Payments)

Waiting payments are at the top with the store, invoice, amount, reference and receipt. Check that the money arrived, then Approve: the store's plan is active at once and the store gets an email. Not received asks for a reason the store will see. Under Open invoices you can mark one paid (cash, cheque) or cancel it.

A store's plan by hand (console › Stores › Plan)

Give a special deal, extend a trial, set a paid-until date or make a store complimentary (free, no limits).

The public pricing page is pricing.php; each plan's button opens the sign-up with that plan chosen.